Repair
***WARNING OF FREEZE***
We will not be responsible for any damage that poor handling could cause, for example; Electronics, circuit and kettle distortion.
INTERNAL DELAYS (4-5 WEEKS)
We have specialized in the repair of Saeco Philips, Avanti and Ascaso coffee machines for several years. Our mandate is to bring your machines back to life, whether through routine maintenance or repair.
The cost of the estimate is $60 + taxes, (Deducted from the repair, non-refundable in the event of refusal of estimate or non-repairability). The hourly rate is $90/hour (parts not included).
Bring your machine with all its accessories so that we can test it properly.
Modèles que nous réparons: Odea - Talea - Syntia - X-small - Vienna - Incanto - Intelia - Aroma - Via Venezia - Via Veneto - Exprellia - Philips - - Aulika - Pico Baristo - Rancilio - Silvia - Rocket
Drop-off point; Breville, Delonghi, Jura, Lelit
All machines repaired by subcontractor are treated on a case-by-case basis and may be subject to delays longer than normal due to the volume of machines and the availability of parts. This is why Center Caféfix cannot under any circumstances guarantee the repair times or the reparability of your machine.
JURA - Delays vary between 3 to 6 weeks (12-month guarantee or 3000 coffees)
LELIT - Delays vary between 3 to 6 weeks (6 month warranty, parts and labor)
BREVILLE - Delays vary between 3 to 8 weeks (3 month warranty, parts and labor)
DELONGHI - Delays vary between 3 to 8 weeks (3 month warranty, parts and labor)
Center Caféfix and its certified collaborators reserve the right at all times to refuse a guarantee if it is judged that excessive use, not recommended or a lack of maintenance is the source of the problem.
To save time, you can fill out this form linked below and return it when you drop off your machine.
You can send us the completed repair order directly by e-mail but these will only be put on the schedule when the estimation fees have been paid
you can also pay your estimation fees directly by telephone or by interac transfer to info@centrecafefix.ca (Password: Estimation) or by selecting the service link below. Have your proof of payment on hand when dropping off the machine.
https://centrecafefix.ca/products/frais-destimation
We believe in courteous and personalized service, knowing that sometimes situations beyond our control may arise. This is why each repair estimate, whether under warranty or not, will be treated on a case-by-case basis, although exceptions may be made to accommodate the customer or if it is found that there has truly been negligence on the part of the customer. level of use of the machine.
Center Caféfix and its employees reserve the right at all times to refuse a repair or warranty if its employees deem the machine to be unsanitary. Under no circumstances will Center Caféfix, its collaborators or any members of staff be held responsible for any damage resulting from poor maintenance by the customer or in the event that a problem arises during the repair.
The customer has 30 days to collect the machine from the moment he was contacted, after which a 10% fee will be charged to the customer. We will dispose of the machine after 60 Days if we have no news
