Repair
***WARNING OF FREEZING***
We will not be responsible for damages that poor handling may cause, for example; Electronics, circuit deformation, and kettle damage.
INTERNAL TIME DELAY (2-3 WEEKS)
We have specialized in repairing Saeco Philips coffee machines for several years. Our mission is to bring your machines back to life, whether through routine maintenance or repair.
The cost of the estimate is $70 + taxes, (Deducted from the repair, non-refundable in case of refusal of estimate or non-repairability). The hourly rate is $100/h, (parts not included).
Bring your machine with all its accessories so that we can properly test it.
Models we repair: Odea - Talea - Syntia - X-small - Vienna - Incanto - Intelia - Aroma - Via Venezia - Via Veneto - Exprellia - Philips - Xelsis - Royal - Avanti - Capri - Parma - trieste - Ascaso - Dream - Steel - Aulika - Pico Baristo - Rancilio - Silvia - Rocket
Drop-off point; Breville, Delonghi, Jura, Lelit
All machines repaired subcontracted are handled on a case-by-case basis and may be subject to longer than normal delays due to the volume of machines and parts availability. That is why Centre Caféfix cannot guarantee repair times or the repairability of your machine under any circumstances.
JURA - Variable delays between 3 to 6 weeks (12 months or 3000 coffees warranty)
LELIT - Variable delays between 3 to 6 weeks (6 months warranty, parts and labor)
BREVILLE - Variable delays between 3 to 8 weeks (3 months warranty, parts and labor)
DELONGHI - Variable delays between 3 to 8 weeks (3 months warranty, parts and labor)
Centre Caféfix and its certified collaborators reserve the right at all times to refuse a warranty if it is judged that excessive use, non-recommended use, or lack of maintenance is the source of the problem.
To save time, you can fill out the form linked below and submit it when dropping off your machine.
You can send us the completed repair form directly by email but these will only be added to the schedule once the estimation fees have been paid.
You can also pay your estimation fees directly by phone or by Interac transfer to info@centrecafefix.ca or by selecting the service link below. Have your proof of payment on hand when dropping off the machine.
https://centrecafefix.ca/products/frais-destimation
We believe in courteous and personalized service, knowing that sometimes situations beyond our control can occur. That is why each repair estimate, whether under warranty or not, will be handled on a case-by-case basis, although exceptions may be made to accommodate the customer or if it is found that there was indeed negligence in the use of the machine.
Centre Caféfix and its collaborators reserve the right at all times to refuse a repair or warranty if its employees deem the machine unsanitary. Under no circumstances will Centre Caféfix, its collaborators, or any staff members be held responsible for any damage resulting from poor customer maintenance or if a problem arises during the repair.
The customer has 30 days to retrieve the machine from the moment they have been contacted, after which a 10% fee will be charged to the customer. We will keep the machine after 60 days if we have not heard from them.
